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‘We didn’t feel safe’: Booking.com users face battle to get money back
The Guardian Business · Published 4h ago · Impact 64%
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From melted electric sockets to shabby alternatives, readers tell of dealings with platform when things go wrong Jane Ripley* spent some time researching the best apartment to stay in for her family’s trip to Batumi in Georgia, eventually settling on one with an “exceptional” rating on Booking.com.
Steady / neutral66%
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