AI receptionists seem like a dangerous idea after a patient revealed her doctor’s system could not understand her speech
The Next Web1h ago1 newsroom
A GP surgery in South Yorkshire has withdrawn an AI receptionist after a woman recovering from a stroke could not make it understand her and moved to another practice. The NHS Accessible Information Standard has required practices to identify and meet patients’ communication needs since 2016. A woman recovering from a stroke could not get […] This…